Privacy Policy

At Rivana Jewelry™, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By accessing our site, you consent to the practices described below.

1. Information We Collect

To provide you with a secure and seamless shopping experience, we may collect the following types of information:

Personal Information: Name, email address, billing and shipping details, and payment information
Order & Transaction Details: Purchase history, order data, and payment methods
Technical Information: IP address, browser type, device details, and on-site behavior

2. How We Use Your Information

Your information is used to enhance your experience and ensure smooth operations. Specifically, we may use it to:

Process Orders: Handle payments, confirmations, and delivery logistics
Provide Customer Support: Respond to inquiries and offer product or service assistance
Communicate Offers: Send promotional emails or updates (you may opt out at any time)
Improve Our Website: Optimize user experience and website functionality through analytics

3. Sharing of Information

We do not sell or rent your personal information. Your data may only be shared under the following limited circumstances:

Trusted Partners: Third-party providers such as payment processors and logistics partners, solely for the purpose of fulfilling your order
Legal Requirements: When disclosure is required by applicable law or to comply with legal processes

4. Data Security

We take the security of your personal information seriously and employ rigorous safeguards to protect it:

SSL encryption and secure servers
Firewalls and access control protocols
Continuous monitoring for unauthorized access or vulnerabilities

5. Your Rights

You have full control over your personal data. At any time, you may:

Access or correct your personal information
Request deletion of your data, subject to applicable laws
Opt out of marketing communications by following the unsubscribe link in our emails

To exercise any of these rights, please contact us at the email address listed below.

6. Cookies and Tracking Technologies

We use cookies and related technologies to enhance site functionality and analyze user behavior. These tools help us:

Provide a personalized browsing experience
Monitor website performance and usage patterns
Improve our website and marketing efforts

You may manage or disable cookies through your browser settings. However, please note that doing so may affect certain features of the website.

7. Updates to This Policy

We reserve the right to revise this Privacy Policy as needed. All updates will be posted to this page, and continued use of the site constitutes acceptance of any changes.